Third Party RFID Reader Card Read Issue with 2.x Entry Devices

 

Affected Products & Versions: Recent entry level device firmware (Xpass 2.4.1, BioEntry Plus 2.3.1, Xpass S2 2.4.1, BioLiteNet 2.3.1)

 

Summary

All 2.x firmware entry level devices have issues receiving Wiegand Card numbers from third party RFID devices if the RFID device has a pulse interval of less than 2ms.

 

Issue Reproduction: 

1. Connect a device to an entry level device as a RFID reader in BioStar 2

2. Read the card.

3. Card is not read properly.

 

Workaround:

Use the attached beta firmware for provided devices. Request a beta firmware to tech@supremainc.com if you have a device other than BEPL, Xpass S2, or Xpass. 

 

Solution:

An official hotfix firmware will be released in July to resolve this issue, until then use the workaround solution.