Affected Products & Versions: all BioEntry Plus 1.x firmware


Summary

Without changing the device configuration (not in lock status) the BioEntry Plus device may randomly fall into a state where the LED blinks red. This happens because of a erroneous logic within the firmware. 


Note: This occurrence is rare, and does not happen in regular intervals or in all devices. 


Issue Reproduction:

1. After some use, the device LED blinks red like the image below. 

2. Device can still be communicated via BioStar 1. 


Workaround

Use the Solution


Solution:

Apply the fix firmware to resolve the issue. Applying the firmware beforehand will prevent the issue. 

http://gofile.me/471Oh/A7VHHqlnd


If the device cannot be searched in BioStar 1, the device will have to be proceeded through the RMA process for a repair.