- Summary

Can't run Entryupgrade tool even though there is a valid FW.ini file.


- Relevant error

"Please run again after an Internet connection."




- Cause

It's because of thast Entryupgrade tool referred an invalid license website which has been changed.


- Solution

Please update to the latest EntryUpgradeTool 2.2.1d.


Before upgrading a site from BioStar 1 to BioStar 2, please refer to the feature limitations of entry devices in BioStar 2:
[Announcement] Notification About Feature Limitations with 1st Generation Entry Devices

 

For the download link, please ask our sale representative.