Server

[BioStar 2] Troubleshooting about BioStar2 Login Issue
Problem Suddenly, I can't access BioStar2 SW with valid admin ID/PW. Voice of Customer Can't login BioStar2 SW.  Relevant case Cau...
Tue, May 15, 2018 at 8:23 AM
[BioStar 2] BioStar Service Doesn't Start After Java Upgrade / Uninstall
BioStar 2.6 uses Java version 1.8.0_161.  If the version of Java has been updated or has been deleted from the control panel, the service will not start. (...
Thu, Aug 9, 2018 at 9:38 AM
[BioStar 2] License Check Appearing in BioStar 2 When License is Not Required
If you're upgrading from BioStar 2.5 to 2.6.x a license check is made in the upgrade process to ensure that you have the right license.  If you alread...
Fri, Jun 8, 2018 at 3:48 PM
[BioStar 2] BioStar 2 Cloud Error 901
If you get the error code 901 when you re-activate the existing subdomain, please follow the below instructions. Below is a scenario this error can occur: ...
Wed, Sep 5, 2018 at 11:19 AM
[BioStar 2] Server Upgrade Error (Invalid parameters (30)) on Migration Page
When would I see the Migration page? If you're upgrading from BioStar 2.5 to 2.6.x you will see the migration page when you first try to access the Bi...
Thu, Aug 9, 2018 at 10:53 AM
[BioStar 1] BioStar 1.93 Download Link
BioStar 1 Server download link is still accessible via the link below but has been removed from our homepage because no future version will be released.  ...
Thu, Aug 16, 2018 at 4:08 PM
[BioStar 1] Encryption / Security Feature
The information below describes the encryption feature of BioStar 1.  For better encryption options and information security, please use BioStar 2.  ...
Thu, Aug 16, 2018 at 5:09 PM
[BioStar 2] Server License Deleting on its Own
If you have successfully applied your BioStar 2 license to your server but it is missing after rebooting your server PC, it can be caused by the reasons bel...
Thu, Sep 6, 2018 at 1:44 PM
[BioStar 2] Delete AC Event Log and AC System Log Automatically
These features below have been introduced with BioStar 2.6  Deleting AC Event Log Automatically You can configure in the following menu:  Settings >...
Fri, Sep 7, 2018 at 1:03 PM
[BioStar 2] User Access is Denied Even with Proper Configuration
If all users are experiencing access denied even after configuring the access group correctly, your other configurations may require changes.  Check Pre...
Tue, Sep 11, 2018 at 2:37 PM