Date: 2017-02-20


Affect Device: Xpass V2


Affect FW: V2.4.0_20170202


Issue:

- There is a critical issue when you try to upgrade Xpass devices on V2.4 firmware to any other firmware (the same V2.4 or any older version).

- You will have to process the problematic device as RMA in such cases.


Cause:

- The watchdog process of the firmware continually restarts the Xpass device after a firmware upgrade.


Solution:

- Xpass V2.4 hotfix firmware will be released in the last week of February and this firmware will be included in the new BioStar 2.4 package.