[BioConnect][Hotfix] Fingerprint matching failures for some BioConnect Enterprise (BCE) customers, starting on January 1, 2021 (local time)
Created by: Kate Yu
Modified on: Sat, Jan 2, 2021 at 6:24 PM
This articles refers to https://support.bioconnect.com/s/article/January-1-2021-Switchover-Issue.
January 1, 2021 - Switchover Issue
Updated 7:42pm EST January 1, 2020BioConnect Enterprise
BCE-2021-0001: Server Matching Hotfix
January 1, 2021BACKGROUNDA date handling error may result in fingerprint matching failures for some BioConnect Enterprise (BCE) customers, starting on January 1, 2021 (local time). This primarily impacts BCE customers using fingerprint-based “Gen 1” access control devices, and a limited number of fingerprint-based “Gen 2” devices, when configured for 1-to-N server-matching. This hotfix applies to all versions of BCE. For support, please contact us at firstname.lastname@example.org.DEPLOYMENTThe following four steps should be followed to correct any impacted BCE server(s):
- Connect to the server running BCE as an Administrator, open the Windows File Explorer, and navigate to the following directory:
BCE version 4.x - 5.0: C:\Program Files (x86)\BioConnect\BioConnect Services\BioMatch
BCE version 1.x – 3.x: C:\Program Files (x86)\Entertech Systems\BioConnect
- Make a backup copy of the UFMatcher.dll file located in that directory.
- Download and unzip an updated UFMatcher.dll file from the BioConnect support website:
OPTIONAL: If you wish to validate the integrity of the new UFMatcher.dll, the following file checksums can be used on the unzipped file: MD5: de52591232c17a75ca82439cc246923c
- Replace the existing UFMatcher.dll file with the updated version and restart your BCE services.
SHA256: a5173371ed3e5305a01ab87b9127657abe91984e15f2d0533bceb34ca9cfca21ROLLBACKA full rollback of this hotfix may be done by replacing the updated UFMatcher.dll with the original backup copy (see Step 2, above) and restarting your BCE services.
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