- Affected Products & Versions
Biostar 1 & BioStar 2
- Summary
Sometime, a user can't scan a fingerprint through BioMini/ BioMini Plus 2 sometimes.
- Problem
Can't scan a fingerprint via BioMini/BioMini Plus 2 randomly
- Workaround
BioStar 1
Option 1) BioStar 1
How to apply:
1) Go to C:\Program Files (x86)\BioStar\console
2) Copy UFScanner.dll and make a backup file
3) Confirm the version of BioMini Plus 2 FW
Refer the link to [Both BioStar] How To Confirm Firmware Information of BioMini Plus 2
3-1) BioMini Plus 2 : FW 1.1.2
Download the patch file and copy to C:\Program Files (x86)\BioStar\console
http://gofile.me/471Oh/aMf9qMIbm
* Please contact Suprema Tech team if you need to upgrade BioMini Plus 2 FW.
3-2) BioMini Plus 2 : FW1.2.4
Download the patch file and copy to C:\Program Files (x86)\BioStar\console
http://gofile.me/471Oh/NUFtcGaek
4) Confirm if the problem persists
If the problem persists, please refer the option 2 below.
Option 2) BioStar1
(Only for BioStar 1.8)
BioStar 2
1) Make a backup of C:\Program Files (x86)\USB Device Agent\usb-agent\
2)Confirm the version of BioMini Plus 2 FW
Refer the link to [Both BioStar] How To Confirm Firmware Information of BioMini Plus 2
2-1) BioMini Plus 2 : FW 1.1.2
Download the patch file UFScanner.dll (3.8.1.0)
http://gofile.me/471Oh/aMf9qMIbm
* Please contact Suprema Tech team if you need to upgrade BioMini Plus 2 FW.
2-2)BioMini Plus 2 : FW1.2.4
Download the patch file UFScanner.dll (3.8.0.2429)
http://gofile.me/471Oh/NUFtcGaek
3) Copy UFScanner.dll
4) Overwrite files under C:\Program Files (x86)\USB Device Agent\usb-agent\
5) Restart all related services with including USB Agent service.
6) Confirm if the problem persists, let me know how many time the problem occurs.