Known Issues

[Known Issue] Cannot Scan Fingerprint Using BioMini Suddenly
Affected Products & Versions: BioStar 2.8.15 or older version than 2.8.15 BioMini, BioMini Plus 2 Summary Due to the Chrome Browser Policy being U...
Tue, Sep 6, 2022 at 10:33 AM
[Known Issue] Wiegand Format Setting Issue of 2nd generation devices via BioStar 1.92
Affected Products & Versions BioStar 1.91, BioStar 1.92 Supported 2nd generation devices (BioStation2, BioStation A2, BioStation L2, BioEntry W2) ...
Mon, Jul 4, 2022 at 3:20 PM
[Known Issue] “Permission Denied (20)” Error When Logging in after Upgrading BioStar 2
Affected products and versions BioStar 2.8.14 - 2.8.17 Summary After upgrading the BioStar 2, the "Permission Denied (20)" error pops u...
Tue, Jun 14, 2022 at 3:34 PM
[Known Issue] Cannot Connect BioMini / BioMini Plus
Please refer to this article and check when you cannot connect or see BioMini or other Suprema Fingerprint Scanner devices. 1. BioStar 2 certificatio...
Tue, Apr 19, 2022 at 10:48 PM
[Known Issue] Cannot Enroll Visitor's Fingerprint via BioMini/BioMini Plus/BioMini Plus 2
Affected products and versions BioStar 2.8.7 and above Summary When registering a visitor's fingerprint or searching for a user by using [BioSt...
Wed, Apr 6, 2022 at 1:09 PM
[Known Issue] Device Shows "Migration in progress" Message After Upgrading Firmware
Affected products and versions BioStation 2 v1.9.0 - v1.10.1 BioLite N2 v1.3.0 - v1.4.1 BioStation A2 v1.8.0 - v1.9.1 FaceLite v1.2.0 - v1.3.2 FaceSta...
Wed, Mar 23, 2022 at 10:46 AM
[BioStar 2 API] How To Check Door Status and Alarm Status
For Door Status, you can see the door status through the response of api/doors/status However, we found out that the /api/doors/status cannot show the d...
Fri, Dec 31, 2021 at 10:47 PM
[BioStar 2 TA] The user was unable to search in Time attendance user group
Affected Version: BioStar v2.8 or above Issue Description The user search in the user group of Time Attendance is not able to search as follows. [Fig ...
Fri, Dec 31, 2021 at 10:25 PM
[FaceStation F2] Secure Credential Card with Visual Face Template does not work [Solved with v1.1.3]
Affected version: FaceStation F2 v1.0.0 - v1.1.2 Fixed version: FaceStation F2 v1.1.3 or above Issue Summary With the old firmware versions, there is...
Fri, Dec 31, 2021 at 9:59 PM
License Check Popup while you upgrade your BioStar 2 System
Applied to BioStar 2.8 or above There can be the popup of License Check when you try to run BioStar 2 Setup to upgrade your existing BioStar 2 server ev...
Fri, Dec 31, 2021 at 9:29 PM