Known Issues
BioStar 2 Interphone Display Name Issue Affected Products & Versions: BioStar 2.3, 2.4 Summary When you configure the Display Name in the Inter...
Wed, May 9, 2018 at 8:01 AM
Affected Products & Versions: BioStar 2 versions up to 2.6 (released in 2018 April~May) Summary If you apply a custom account privilege in the Set...
Thu, Apr 26, 2018 at 1:32 PM
Affected Products & Versions: Firmware below BioEntryPlus 2.3.2, BioEntry W 2.3.2, BioLiteNet 2.3.2, Xpass 2.4.2, Xpass S2 2.4.2 Summary Device ID ...
Wed, Mar 7, 2018 at 10:20 AM
False authentication with an unregistered card Affected Products & Versions: Xpass v1 (XPH-E, XPH) Summary There is a case that an unregistered...
Tue, Jan 30, 2018 at 4:45 PM
We are planning BioStar 2.5 hotfix release due to the 2 issues below during installation. Issue 1 Error message "Error 206 : The filename or exte...
Wed, Dec 27, 2017 at 5:06 PM
[Known Issue] BioStar 2 Dahua Video Issue with Certain Timezones Affected Products & Versions: BioStar 2.5 Video - Dahua Summary Dahua PC-NVR ...
Tue, Oct 31, 2017 at 7:58 AM
Dear valued Suprema Partners, We would like to inform you that the usage of EntryUpgrade tool will be terminated until our new and stable firmware upgra...
Fri, Oct 20, 2017 at 1:09 PM
XPass S2 template storage limit Affected Products & Versions: BioStar 2, Xpass S2 v2 Summary Due to the concept of the Xpass S2 v2 being able to b...
Fri, Oct 20, 2017 at 1:09 PM
Date: 2017-02-20 Affect Device: Xpass V2 Affect FW: V2.4.0_20170202 Issue: - There is a critical issue when you try to upgrade Xpass devices on...
Fri, Oct 20, 2017 at 1:09 PM
Issue about exporting/importing certain fields of User to BioStar Affected Products & Versions: BioStar v1.8, v1.9 Summary When you import only...
Fri, Oct 20, 2017 at 1:08 PM