Known Issues
Affected Products & Versions Some cases of upgrading BioStar 2 version to v2.8.9 among sites using MS SQL Summary In the environment where BioStar 2 ...
Tue, Mar 9, 2021 at 10:24 AM
Affected Products All Suprema devices have LCD Summary User names registered in the local language are not displayed correctly on devices with LCD. Fo...
Tue, Mar 9, 2021 at 10:13 AM
Affected Products BioEntry P2, BioEntry P2, BioLite N2, FaceLite, XPass 2, Xpass D2 being used as RS-485 Slave Summary Note: If you do not have Issue ...
Fri, Mar 5, 2021 at 10:12 AM
Affected Products BioLite N2 Summary This issue occurs when the default hash key is incorrectly exchanged between BioStar 2 and N2. Both FW and SW wil...
Tue, Mar 2, 2021 at 3:06 PM
*this article is not included in Forums BioStar 1.93 Lift I/O Issue Affected Products & Versions: BioStar 1.93 and below Summary When a user...
Mon, Feb 1, 2021 at 4:37 PM
Affected Products & Versions: BioStar 1.93 Summary If you're using the automatic log migration feature to the EVENT_LOG_BK (turned on by defaul...
Mon, Feb 1, 2021 at 4:36 PM
Affected Products & Versions All device contains both card and fingerprint scanners(P2, W2, L2, A2, BS2, N2) current FW (30 August 2019) Summary When...
Mon, Feb 1, 2021 at 4:31 PM
Affected Products & Versions BioStar 2.7.7 ~ BioStar 2.7.10 Summary BioStar 2 server is using too much CPU resources in the task manager Cause Th...
Mon, Feb 1, 2021 at 4:26 PM
Affected Products & Versions: all BioEntry Plus 1.x firmware Summary Without changing the device configuration (not in lock status) the BioEntry Pl...
Mon, Feb 1, 2021 at 4:24 PM
Affected Products & Versions Master CS40 V1.3.0, BEW2 V1.4.0, BSL2 V1.5.0, BEP2 V1.3.0, XP2 V1.0.1 Slave DM20 V1.1.2 or lower, OM120 V1.0.0 Summary...
Mon, Feb 1, 2021 at 3:46 PM