Feature Overview

The Airfob Space Mobile app serves as the user-facing interface of the BioStar Air system, primarily functioning as a digital wallet for mobile credentials. Users receive and store mobile access cards within the app, allowing them to access secure locations via their smartphones.


Navigating to the Feature

To begin using the Airfob Space app:

  • Download and install the Airfob Space Mobile app.
  • Log in using the credentials provided by your administrator.


Step-by-Step Instructions

Managing Mobile Credentials

  • View all mobile access cards by swiping left or right.
  • Tap the bottom banner to see all cards at once.

Using Mobile Credentials

  1. Ensure Bluetooth is enabled for communication with the reader.
  2. Tap the hamburger menu (top right) and select a connection method:
    • Only while app is on screen: Requires the app to be open for authentication.
    • Background mode: Allows access without opening the app.
  3. For Android users, enable NFC as an additional authentication method if supported.
  4. If the site allows it, enable hands-free entry to gain access without taking the phone out of your pocket.

Enabling Two-Factor Authentication (2FA)

  1. Tap Two-Factor Authentication in the menu.
  2. Select Only while app is on screen mode.
  3. Choose a security method:
    • PIN Code: Enter and confirm a secure PIN.
    • Pattern: Draw and confirm a security pattern.
  4. Enable biometric authentication (fingerprint or facial recognition) for added security.

Viewing Access Logs

  1. Tap the hamburger menu and select Access Log.
  2. Choose the site, date, and time.
  3. Press Search to view a list of successful and failed access attempts.

Personalizing the App

  • Switch between light mode and dark mode in the settings menu.

Advanced Options

  • Choose between Global and EU servers based on location.
  • Access the Support Center to troubleshoot issues or contact support.
  • Review terms and conditions and other legal documents.

Additional Features

Time and Attendance (T&A)

  1. Start, pause, and end shifts using the Start Shift button.
  2. Tap your phone on the reader to log work time.
  3. All records will be stored in the system.

Site-Specific Access Logs & Contact Admin

  • View access logs for a specific site from the card menu.
  • Contact the site admin directly through the app.

QR Code Authentication

  1. Tap the QR Code option (if enabled by the admin).
  2. A QR code will be generated and refreshed every 30 seconds.
  3. Scan the QR code at a compatible reader for authentication.

Secret Feature: Remote Door Unlock

  1. Long-press a mobile card to remotely open a designated door (if configured by the admin).
  2. Useful for letting in visitors without physically being at the site.


Common Issues & Considerations

  • Ensure Bluetooth is enabled for mobile access to function properly.
  • Two-factor authentication will disable background mode.
  • QR authentication and T&A must be enabled through the Airfob Pro portal by an admin.
  • For hands-free access, ensure the entry method is supported by the site.