Technical Support | Suprema

BioStar Air Overview 3

• What is BioStar Air and Why should I Use it?
• BioStar Air - Access Control Hardware Compatibility
• FAQ for Airfob Space Customers Transitioning to BioStar Air

Using Mobile Credentials 6

• Suprema Pass App – Opening Doors with Mobile Credentials
• Suprema Pass App – Overview
• Suprema Pass App – Advanced Features
• Suprema Pass App – Sensitivity Settings
• Troubleshooting - My Mobile Card Isn't Working

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Site Management 30

• Getting Started with BioStar Air Portal: Site Setup Guide
• BioStar Air Login - Using the Site Selector
• User Management - Managing Users in BioStar Air
• User Management - Adding Individual Users in BioStar Air
• User Management - Adding Users in Bulk

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Partners and Integrations 4

• Partners - Intro to the BioStar Air Partner Portal
• Partners - BioStar Air Partner Portal Detailed Use
• Partners - Federated Sites
• API - Setting up Your API Keys and Demo Environment

Video Management 2

• BioStar Air - IP Camera Support and Configuration
• Troubleshooting - Checking if a Camera Supports Recorded Video Playback