This article is for OLDEST release of BioStar 2. Previous from 2.6
If your BioStar 2 setting is showing a service error, it may be caused by the following reasons
1. Configuration file has been corrupted by the system.
2. Database is corrupted: refer to the following link to resolve your issue - [BioStar 2] Database Corruption
3. Server hard drive is full: This will corrupt your database.
In this case you will have to delete BioStar 2 and restore a old backup that you made before.
Make sure your new server hard drive meets the server specification: [BioStar 2] System Requirements / Supported Operating System
If you don't have any backups, refer to the final section of the following article to make a clean install and restore users from your device: [BioStar 2] Database Corruption
The below instructions will show how to fix the issue #1.
Fixing the BioStar 2 Configuration File
Your setting.conf file is found in C:\Program Files\BioStar 2(x64)
A proper setting.conf file should have the service listed:
However a corrupted setting.conf file will not have the service items. That is why the services cannot run:
[configuration file with issue]
In this case you can add the service lines back to the configuration file and save it to resolve the issue.
* Make a backup copy of the setting.conf file in another location before you proceed in case you make wrong edits to the file.
* Below configuration file requires that you have the database on the same PC as the server (remote_db:false)
For BioStar 2.3 32bit
"service":
{
"use_remote_db": "false",
"launcher": "BioStar 2 Launcher",
"maria_db": "BioStar 2 MariaDB",
"web": "BioStar 2 Web Server",
"ta_web": "BioStar 2 TA Web Server"
},
For BioStar 2.4.0~2.4.1 64bit
"service": {
"use_remote_db": "false",
"launcher": "BioStar 2 Launcher(x64)",
"maria_db": "BioStar 2 MariaDB(x64)",
"web": "BioStar 2 Web Server(x64)",
"ta_web": "BioStar 2 TA Web Server(x64)",
},
For BioStar 2.5 64bit
"service": {
"use_remote_db": "false",
"launcher": "BioStar 2 Launcher(x64)",
"maria_db": "BioStar 2 MariaDB(x64)",
"web": "BioStar 2 Web Server(x64)",
"ta_web": "BioStar 2 TA Web Server(x64)",
"video": "BioStar 2 Video Web Server(x64)"
},