If you want to capture the server logs for troubleshooting you can follow the steps below. 

This feature is only available starting BioStar 1.93

1. create a LOG.PLEASE file in C:\Program Files (x86)\BioStar\server

2. Stop and restart BioStar service in BioStar Server Config.

3. In your C:\Program Files (x86)\BioStar\server\Log folder check the .log file with today's date. 

** Note: Delete the LOG.PLEASE file and restart the BioStar service when you are done with troubleshooting because it will affect server performance.