Problem

I can't access to BioStar2 and run BioStar2 service from BioStar Setting.


Relevant status

I can't start BioStar2 service as follows.


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Cause

It could be occurred when you are using BioStar 1.91, 1.92 or 1.93 at same time. It's because of that the port of BioStar 1.x is duplicated from biostar2 port.


Solution

1) Go to Windows Services> Stop BioStar Service

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2) Run BioStar 2 Setting and click [Start] for BioStar2 service


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3) Confirm if all services are running. (Core Web, BioStar 2)

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If you can't resolve the issue, please refer the following article.

[BioStar 2] Requesting Troubleshooting Support for BioStar 2 Service Issues