Can't run BioStar server with an error.

Relevant status

The below error occurs.

[Cannot connect to the BioStar Server service. Please check if it is properly installed.]


The BioStar server is not registered to Windows Service List.


Register the bsserver.exe  which is BioStar Server into Windows Service.

1. Run command prompt with administrative privileges

2. Go to C:\Program Files (x86)\BioStar\server

3. type the command below and press enter:Bsserver.exe -i 


3-1. If there is an error during processing step 3, please refer the below description.

Error message : The program can't start because api-ms-win-crt-heap-l1-1-0.dll

The error [The program can't start because api-ms-win-crt-heap-l1-1-0.dll] is from Windows OS.

Please install Visual 2015 C++ redistribution and update Windows. 

4. Check that the service is created.