Affected version of this article : v2.8.1

Fixed version : v2.


BioStar 2 Server refers system.conf file and setting.conf file to start the related services of BioStar 2 Server.


When a PC of BioStar 2 Server is restarted abnormally or the PC is abnormal rebooted, system.conf file could be corrupted.


Once the file is corrupted, the login page of BioStar 2 won't show up.


[The relevant screenshot of BioStar 2 Server Setting]


To restore the corrupted system.conf file, please follow the below steps.


This article is only for the Maria DB and the default host and the default database user of maria DB connection. 

If you are using MSSQL DB or other connection information, please create a new ticket. 




Note: 

This article is only for the Maria DB and the default host and the default database user of maria DB connection.
If you are using MSSQL DB or other connection information, please create a new ticket.



Step 1: Run BioStar Setting and stop all BioStar 2 Services

Note:

Please run it as administrator.


Step 2 : Go to C:\Program Files\BioStar 2(x64)


Step 3 : Just in case, make a backup file of system.conf


Step 4 : Download the attached system.conf file to replace the general system.conf file


Step 5 : Copy the downloaded system.conf file to C:\Program Files\BioStar 2(x64)


Step 6 : Run BioStar Setting and update your environment information properly 


Step 6-1: Click [Save] and then, [Test Connection] to check the information is valid.

Note : 

Host :  Keep 127.0.0.1 if Maria DB is located on a same PC, or update the IP address of Maria DB server PC

Port:  Keep 3312, that is a default port of Maria DB. Or, update the correct port number of Maria DB port if you have ever changed the port before.

AC>Database Password : Update the password of a root account of Maria DB connection

TA>Database Password : Update the password of a root account of Maria DB connection

Video>Database Password : Skip this part if you are not using BioStar 2 Video.  Update the password of a root account of Maria DB connection if you are using BioStar 2 video


Step 7 : Start all services of BioStar 2 setting


The corrupted system.conf file issue has been improved to v2.8.4.