A Notice of Discontinuance for BioConnect Enterprise Versions Older than 4.7 & Gen 1 devices as of June 2021


Upgrade your BioConnect Enterprise Software


  Reminder  of Discontinuance as of June 30, 2021

  • BioConnect will no longer be offering support for BioConnect Enterprise version older than 4.7.
  • BioConnect will no longer be offering support for BioConnect Enterprise for Gen 1 Suprema biometric hardware devices.
  • Original EOL update sent November 2019.
  • For BioMini End of Life Information see here


 Upgrade your BioConnect Software at No Cost with a PSSA

Software upgrades are available at no cost to those on an active Platform Support & Service Agreement. To Purchase an agreement, visit our online store.

What's Included in a Platform Support & Service Agreement?

  • Access to latest software releases
  • Full access to the BioConnect support site with exclusive content and training resources
  • Extended device warranty 
  • Advanced RMAs (replacement devices sent immediately if needed)


For more information on BioConnect End of Life support, please contact our customer support team at support@bioconnect.com