Affected Products & Versions

BioStar v2.8.11 or later

FaceStation 2 v1.5.0 or later

FaceStaiton F2 v1.1.0 or later



The Occupancy Limit Zone enables an administrator to manage and control the population density of a place to prevent overcrowding and monitor the zone status. You can use this feature to manage the indoor space to avoid overcrowding due to COVID-19. Suprema's Occupancy Limit Zone allows only a limited number of people to enter based on the authentication record from the entry/exit device and restricts entry beyond that, enabling monitoring of the occupants in the zone.


BioStar 2 AC license is required to use the Occupancy Limit Zone feature.
For further license information, please visit [BioStar 2] Server License Specification.



[Example-Occupancy Limite Zone]


How to Configure Occupancy Limit Zone


You can set the Occupancy Limit Zone according to the indications below.

Step 1: Go [Zone] and click [Add Zone].


Step 2: Choose [Occupancy Limit] to create a new zone.



Step 3: Enter a name for the Zone and select devices to configure the Zone.

  • Please note that Occupancy Limit Zone only supports FaceStation 2 and FaceStation F2.


Occupancy Limit Zone only supports Global mode.



Step 4: Enter the number of people that can enter this zone at one time in Limit.

  • You can enter numbers from 0 to 10,000.
  • Limit 0: people can enter the zone without a limit.


  • Count Alert: Set an alert to an administrator or set to save event logs before Count reaches the occupancy limit.
    • You can set up two alerts and only enter numbers smaller than the Limit value. The values of both alerts must be different.


  • Auto Count Reset: Set the time to automatically initialize Count. The Count will be initialized at the time you set every day.


  • Network Failure Action: Set whether to allow users to enter or leave when a network error occurs in the device set in the zone. If you set it to Allow Entry and Exit, it stops entry restrictions when the device loses network connection, and people can enter the zone even if Count in the zone exceeds the occupancy limit.



Step 5: If there are users who can access this zone without restriction, set it as Bypass Group.



Video Demonstration