What is Suprema Mobile Access?
If you are already using biometric access control devices from Suprema, you can easily add Suprema Mobile Access, powered by Airfob technology.
Suprema Mobile Access allows users to open doors using their smartphones as keys. Managing and using digital access cards stored on smartphones is easier, faster, and safer than traditional access control methods. Multi-factor authentication is also possible by combining Suprema Mobile Access with other credential options such as biometric data or physical RFID cards.
Launched in 2019, Suprema Mobile Access is powered by Airfob technology and integrates with Suprema’s on-premise access control systems, which are used by more than 1 billion people worldwide.
What is the Airfob App?
The Airfob app replaces plastic access control cards with a smartphone, allowing users to open doors securely and conveniently. The app functions just like a physical RFID card—simply tap the phone on the access reader to unlock the door.
The Airfob App is compatible with Suprema access control solutions.
Download the Airfob App:
What is the Airfob Portal?
The Airfob Portal is the administrative interface for managing and issuing Suprema Mobile Access credentials. It provides a range of access control features, including:
- User management
- Setting access schedules
- Adding and managing devices
- Changing site settings
Log into the Airfob Portal here.
Signing Up for Airfob Portal
- Go to Airfob Portal.
- Click Register to create an account.
- Enter your email address.
- Check your email for a verification code and enter it in the Portal.
- Review and accept the privacy policy and terms.
- Create a password and enter a nickname.
- Click Sign In to complete the process.
Note: Signing up is required to create a site for user management or invite administrators.
Creating a Site
- Click the Create Site button.
- Enter the site name and select a country.
- Choose the site type and click Create.
- Once created, click the site to access it.
Note: Site types cannot be changed after creation. If you need a different site type, create a new site.
Site Type Comparison
| Dynamic | Regular |
|---|---|
| Pros: Real-time modifications for user control and card design. | Pros: Simple operation by issuing cards as needed. |
| Cons: Requires internet connection (5-minute grace period offline). | Cons: Difficult to modify information after issuing a card. |
Registering a Device
(1) Device Registration
- Install the Airfob Pass app and enable Bluetooth.
- Go to Settings > Device Registration and sign in to Airfob Portal.
- Hold your phone near the Airfob Patch (within 10 cm) and tap Device Registration.
- Request a mobile access card from the Airfob Portal administrator.
- Tap your phone on the access control reader to verify access.
Note: Device registration may fail due to Bluetooth instability or interference. Retry if needed.
(2) RF Device Output & Power Test
- Position the Airfob Patch close to the access control reader.
- Move it left and right to check if the LED blinks green.
- Rotate it slightly if needed for recognition.
- Listen for an access confirmation sound from the reader.
- Remove the adhesive film and attach the Airfob Patch to the reader.
Rebooting Airfob Patch:
- Detach the Airfob Patch from the reader.
- The LED will blink red for 6 seconds before turning off.
- Restart the registration process.
Adding Users
- Click the Add User button.
- Enter the required information (marked with *).
- Click the Photo Preview icon to upload a user photo.
- Click Save to store user details or Add Card to issue a mobile access card.
Note: You can customize user fields in Settings > User Templates.
Issuing a Mobile Access Card
- Select a user from the user list or click Add User.
- Click Add Card.
- Enter the recipient's email address.
- Click Issue to send the mobile access card.
Note: Users and cards can be managed separately. Deleting a card does not remove the user information.