BioStar Air 2.11 continues our commitment to making cloud access control more reliable than traditional on-premise systems. This release introduces major improvements to offline behavior, updates to the admin experience, and powerful new capabilities for BioStation 3.


Whether you're managing a single site or dozens of locations, this update makes BioStar Air easier to use, more resilient, and ready for more complex deployments.

RFID Card Active Sync on XPass 2 and XStation 2

As part of our long-term goal to exceed the reliability of on-premise access control, we’ve fully re-engineered how BioStar Air handles credential redundancy. With the new Active Sync architecture, readers continue working normally even when disconnected from the network.


All primary credential types remain fully functional during network outages:

  • RF Cards
  • Biometric Templates
  • Mobile Credentials
  • PINs

You’ll still need a network connection to use Dynamic QR and LinkPass Credentials.


Readers still plug in and sync automatically, with no new installation steps. Credential data is continuously synchronized in the background.


This feature is being rolled out by device type:

  • BioStation 3 / BioEntry W3

    Available now. No firmware update required.

  • XPass 2

    Rolling out beginning Nov 25, 2025.

    If firmware v2.11 is not visible yet, please be patient. All customers will receive it by Dec 9.

  • XStation 2

    Scheduled for release on Dec 23, 2025.

Interface Updates

We’ve made several UI enhancements to simplify everyday administration and reduce repetitive actions.


Device List

  • Added a Refresh Status button for situations where the displayed status may be out of date.
  • You can now delete devices directly from the web portal without using the mobile app. Note: Devices must have an active network connection or they will still need to be deleted with the mobile app. Supported on the same schedule as firmware updates listed above.


Personal Information Masking

  • A new Mask Personal Information button hides sensitive user details while viewing event logs, admin logs, or user information on-screen. Helpful for audits or shared-screen reviews.


Reports

  • All dropdown filters are now searchable, making it easier to build report templates quickly.


User List

  • Improved the user-selection UI. Admins now see a visual count of selected users before performing batch actions.


Partner Portal

  • Improved user and device counts.
  • Improved site deletion workflow warns you if devices are still registered to the site.

BioStation 3 – Video Gateway Support

BioStation 3 can now operate as a video gateway, allowing it to process and relay video streams from multiple 4K cameras simultaneously. This gives sites a powerful and flexible way to deploy video without additional hardware.


To enable:

  1. Update your BioStation 3 firmware.
  2. Open Device Settings for your BioStation 3.
  3. Toggle Video Gateway on.


Refer to our knowledge base article on IP Camera Support and Configuration for BioStar Air.

Event Logs & Alerts

Previously, some network-disconnection logs were stored on the device and only uploaded once the reader reconnected. This caused delays in alert visibility.


With 2.11:

  • Network disconnection events are now generated server-side
  • Alerts appear immediately when a reader loses connectivity
  • Admins can respond more quickly to wiring issues, outages, or unexpected device behavior


This ensures consistent, real-time awareness, even when devices go offline.

Thank you for your continued trust in BioStar Air.