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Device

[BioStar 2] Visual Face Devices' Master and Slave Configuration
Updated Oct 30, 2026         Suprema's Visual Face devices cannot be added as RS-485 Slave devices alongside Fingerprint, Face (e.g., FaceStation 2 or...
Fri, Oct 30, 2026 at 11:52 AM
[BioStar X] Change Device LED and Sound Settings
Please refer to the Japanese page.
Thu, Oct 29, 2026 at 6:28 PM
[BioStar X] RTSP Settings
Please refer to the Japanese page.
Thu, Oct 29, 2026 at 6:24 PM
[BioStar 2] Supported Device and Firmware of Relay Deactivation Option for Exit Button Input
From BioStar 2.8.16, we support the option to set the door open request log to occur, but the relay does not operate when the exit button is pressed. Th...
Tue, Jan 17, 2023 at 11:23 AM
[BioStar X] Checklist When Device is Not Found During Search
Please refer to the Japanese page.
Thu, Oct 29, 2026 at 10:35 AM
[BioStar X] Device log retrieval feature and how to use it
Please refer to the Japanese page.
Thu, Oct 29, 2026 at 10:22 AM
[BioStar X] Adjusting the Device Background (LCD Models)
Please refer to the Japanese page.
Thu, Oct 29, 2026 at 10:21 AM
[BioStar X] Things to check when a USB device is not detected
Please refer to the Japanese page.
Thu, Oct 29, 2026 at 9:49 AM
[Both BioStar] Dual Frequency (Hybrid) Cards
What is a dual frequency card?  Dual Frequency Cards are cards that hold both low frequency and high frequency chip (or 2 high frequency chip) in a single ...
Wed, Oct 28, 2026 at 12:14 PM
[Device] New Product Introduction - XPass Q2
Article Updated: Oct 21, 2026 XPQ2-DB Firmware: v1.0.0_20260220 or later XPQ2-DPB Firmware: v1.0.1_20260804 or later Available BioStar 2 Version: v2.9...
Wed, Oct 21, 2026 at 12:57 PM