Date: 2017-02-20
Affect Device: Xpass V2
Affect FW: V2.4.0_20170202
Issue:
- There is a critical issue when you try to upgrade Xpass devices on V2.4 firmware to any other firmware (the same V2.4 or any older version).
- You will have to process the problematic device as RMA in such cases.
Cause:
- The watchdog process of the firmware continually restarts the Xpass device after a firmware upgrade.
Solution:
- Xpass V2.4 hotfix firmware will be released in the last week of February and this firmware will be included in the new BioStar 2.4 package.