Known Issues

[Known Issue] Can't scan a fingerprint via BioMini/BioMini Plus 2 randomly - Solution
- Affected Products & Versions Biostar 1 & BioStar 2 - Summary Sometime, a user can't scan a fingerprint through BioMini/ BioMini Plus 2 ...
Mon, Jan 18, 2021 at 3:53 PM
[Known Issue] Broken Temperature Unit Text in Trigger & Action Alarm Email
Affected Products & Versions BioStar 2.8.8 ~ 2.8.9 Summary The temperature unit(Celsius, Fahrenheit) text is broken depending on the type of email pr...
Wed, Jan 13, 2021 at 3:23 PM
[Known Issue] Cannot Access Time Card Page From the Second Access Attempt
Affected Products & Versions BioStar 2.7.10 ~ 2.8.10 Summary As in the attached video, if an attempt to access the Time Card is repeated in some type...
Wed, Jan 13, 2021 at 1:44 PM
[Known Issue] T&A is not accessible after installing with Windows authentication
Affected Products & Versions: BioStar 2.8.3, 2.8.4 / MSSQL Summary BioStar 2 Time & Attendance menu is not accessible with a gray screen. Sometime...
Thu, Dec 10, 2020 at 6:35 PM
[Known Issue] Slave device is not showing but it works after restart BioStar 2 web server
Affected Products & Versions: All versions (Current version : 2.8.8) Summary : BioStar 2 spring server doesn't work properly if the server ha...
Tue, Nov 10, 2020 at 4:40 PM
[Known Issue] License Check Appearing in BioStar 2 When License is Not Required
Affected Products & Versions All versions Summary During the BioStar 2 upgrade, the 'License check' process appears even though the serv...
Wed, Nov 4, 2020 at 8:49 AM
[Known Issue] Access denied even the user updated with valid access groups
Affected Products & Versions BioStar 2.7.8 or lower versions Summary Authentication failure message(Access denied-Invalid access group) after user ...
Wed, Nov 4, 2020 at 8:28 AM
[Known Issue] BioStar 1.93 DB Link Issue
Affected Products & Versions: BioStar 1.93 Summary If you are adding users through a DB link program in BioStar 1.93 you will notice that the right...
Thu, Sep 17, 2020 at 3:21 PM
[Known Issue] BioStar 2.4.1 MS SQL DB Connection Check Bug in the Installation Process and BioStar Setting
DB Connection Check Bug in the Installation Process and BioStar Setting   Affected Products & Versions: BioStar 2.4.1 (MS SQL for installation issue) ...
Thu, Sep 17, 2020 at 9:01 AM
[Known Issue] 'All Devices(Including User Update from Device)' Reverts to 'All Devices' After Restarting BioStar Services
Affected Products & Versions BioStar 2 SW v2.8.0 ~ v2.8.6 Summary BioStar 2's Automatic User Synchronization mode reverts to 'All De...
Mon, Aug 24, 2020 at 4:25 PM