Known Issues

[Known Issue] Cannot Access Time Card Page From the Second Access Attempt
Affected Products & Versions BioStar 2.7.10 ~ 2.8.10 Summary As in the attached video, if an attempt to access the Time Card is repeated in some type...
Fri, Sep 10, 2021 at 10:12 AM
[Known Issue] Cannot access BioStar 2 after installing BioStar 2 at first (v2.7.12 or higher version)
Affected Versions - BioStar 2.7.12 or higher version than v2.7.12 Issue Description Depending on the BioStar 2 server configuration, the two different...
Fri, Sep 10, 2021 at 9:42 AM
Can’t open Biostar 2 after Java update
Can’t open Biostar 2 after Java update You will need to update Java path   First check Java install and version by going to C:/Program files/Jav...
Sat, Aug 14, 2021 at 1:07 AM
[Known Issue] Event Based Output Issue with 2nd Generation Device in BioStar 1.92
Event Based Output Issue with 2nd Generation Device in BioStar 1.92 Affected Products & Versions: BioStar 1.91~2, BioStation 2, BioStation A2, BioSt...
Sat, Jul 24, 2021 at 12:02 PM
[Known Issue] Wiegand Format Setting Issue of V2 devices via BioStar 1.92
Affected Products & Versions BioStar 1.91, BioStar 1.92 All V2 devices (BioStation2, BioStation A2, BioStation L2, BioEntry W2) Operation of&...
Sat, Jul 24, 2021 at 11:58 AM
BioStar 1.93 and Recent 2nd generation Device FW Connection Issue
Dear Suprema Patners & Customers, If you are going to add 2nd generation device to BioStar 1.93 SW, please consider two parts. Part 1) FW Bug an...
Sat, Jul 24, 2021 at 11:56 AM
How To Use Mobile Access without Apple Pay Popup
Applied Product: Mobile Access Why is Apple Pay showing up? Apple Pay may popup depending on the condition of your iPhone use. See below to understand ...
Mon, Jul 12, 2021 at 1:38 PM
[Known Issue] BioStar2 Monitoring: A Filter Symbol Issue with using a Custom Level
BioStar 2 Monitoring : Device Filter Symbol Issue with using a Custom Level Affected Products & Versions: BioStar 2.7 or higher version Summary W...
Thu, Jul 1, 2021 at 6:25 PM
[Known Issue] Users with ID Higher Than 2147483647 Cannot be Shown on the User Column in BioStar 1.93
Affected Products & Versions: All BioStar 1 versions    Summary Users with ID higher than 2147483647 can only be shown as 2147483647 on the user ID ...
Thu, Jun 17, 2021 at 2:27 PM
[Known Issue] BioStar 2.8.10 Data File Export/Import Feature Bug
Affected Products & Versions BioStar 2.8.10 BioStation 2 v1.9.0 or above FaceLite v1.2.0 or above   Fixed Version & Release Date BioStar v2.8....
Tue, Jun 15, 2021 at 5:30 PM