- Summary

Can't run Entryupgrade tool even though there is a valid FW.ini file.

- Relevant error

"Please run again after an Internet connection."

- Cause

It's because of thast Entryupgrade tool referred an invalid license website which has been changed.

- Solution

Please update to the latest EntryUpgradeTool 2.2.1e.

Before upgrading a site from BioStar 1 to BioStar 2, please refer to the feature limitations of entry devices in BioStar 2:
[Announcement] Notification About Feature Limitations with 1st Generation Entry Devices


For the download link, please ask our sale representative.