Affected Products & Versions
Entry Upgrade Tool version lower than 2.2.1b
Log is missing frequently after FW changes with EntryUpgrade tool.
When see log using log export program which TS provides(BioStar_CPP), there are lots of time changes and garbage values are stored.
Used old Entry upgrade tool(Lower than 2.2.1b) which doesn't clear log memory.
Clean the log memory using BioStar_CPP-DeleteAll.
Please do not use old Entry upgrade tool but use the latest tool next time.