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[Known Issue] Disconnected devices are invisible in TA

Created by: Y* J***

Modified on: Tue, Oct 15, 2019 at 4:06 PM

Affected Products & Versions

BioStar 2.7.8 and lower versions

Symptoms

Already registered TA devices are invisible in TA page when they are disconnected from the server.

In the biostar_tna DB, device.status_code is changed to 'IN' for the problematic devices.

Cause

TA server changes devices as inactivate when the connection fails. TA server failed to restore registered devices' value when the disconnected device is connected again.

Solution

BioStar 2.7.10 upgrade

Y* is the author of this solution article.

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[Known Issue] Disconnected devices are invisible in TA

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