Affected Products & Versions
all version of BioStar2 and USB Agent
Summary
To use BioMini / BioMini Plus 2 / DE620, USB agent of BioStar2 should be running.
The different Windows accounts except a PC administrator user cannot run USB Agent.
Cause
This is a limitation of Windows OS.
Workaround
There are no workarounds we can provide. Please use a PC admin for Biomini users.