[Known Issue] USB Agent works only with a PC Admin User : Technical Support

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Created by: Kate Yu

Modified on: Tue, Mar 31, 2020 at 10:36 AM

Affected Products & Versions

all version of BioStar2 and USB Agent

Summary

To use BioMini / BioMini Plus 2 / DE620, USB agent of BioStar2 should be running.

The different Windows accounts except a PC administrator user cannot run USB Agent.

Cause

This is a limitation of Windows OS.

Workaround

There are no workarounds we can provide. Please use a PC admin for Biomini users.

Kate is the author of this solution article.

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