Affected devices and firmware

  • All Suprema devices that support iClass Seos cards



Summary

In the case of trying to read and use the PACS data of the iClass Seos card, the card was tapped to the Suprema device that supports the iClass Seos card, but there is no response from the device.



Solution

For the following models, please download the beta firmware from the link:

  • BioEntry W2, BioEntry P2, BioLite N2, FaceStation F2, FaceStation 2
Device ModelFirmware Base VersionBeta Firmware Download Link
BEW2-OAPBv1.4.3bew2_oapb_v1_6_3_20220310_bsf959_sign.zip
BEP2-OAv1.6.3bep2_oa_v1_4_3_20220310-bsf-959_sign.zip
BLN2-OAB
BLN2-PAB
v1.4.2bln2-oab_v1.4.2_20220310_bsf-959_sign.zip
bln2-pab_v1.4.2_20220310_bsf-959_sign.zip
FS2-AWBv1.5.1fs2_awb_v1.5.1_20220319_193100b_sign.zip
FSF2v1.1.3fstf2-all_v1.1.3_20220315_082028b_sign.zip


For other models, if there is an issue, check the device model and firmware version you have and register as a new ticket on the Suprema Technical Support site.