Updated: 2026-Sep-21
Affected Version: BioStar 2 v2.9.1 or later
This article explains how to obtain a device license and activate it through BioStar 2.
Suprema introduced a licensing system for using specific functions on some devices. Device licenses are issued based on the device's serial number (S/N), and the licensed feature can be activated only on the devices covered by that license.
Refer to the table and relevant articles below for available license types, supported devices, feature-specific requirements, and activation instructions.
For inquiries regarding license purchase, please contact the place of purchase. If you are not sure whom to contact, please contact the Suprema Sales team.1. Features That Require a Device License
| Feature Name | Supported Models | Relevant Article |
| Camera QR | BioStation 3 Max, XPass Q2*, BioStation 3, X-Station 2** | [BioStar 2] Camera QR - Support BioStar 2 QR and 3rd Party QR via Device Camera |
| Wireless Lock * Supported in BioStar 2 v2.9.4 or later. | CoreStation | [BioStar 2] Support Wireless Door Lock via OSDP Integration |
* XPass Q2 supports QR Code authentication without a Camera QR license. Applying the license enables additional QR and barcode formats.
** On X-Station 2 models XS2-QDPB and XS2-QAPB, camera-based QR authentication requires a Camera QR license, firmware v1.4.1 or later, and BioStar 2 v2.9.9 or later.
2. How to Obtain and Activate a Device License
1) Check whether the feature requires a device license.
2) Check the model name and S/N of the devices that will use the feature and make a list.
3) Send the list of device S/Ns to the place of purchase in a text file, CSV file, or similar format.
4) You will receive a device license in .lic format from the place of purchase.
- One license file stores license information for up to 100 devices.
- Multiple license files may be delivered depending on the size of the installation site.
- The device license file is encrypted and cannot be modified.
Once a license is issued, neither you nor Suprema can reassign it to another device. If you purchased a license with an incorrect S/N, you need to purchase a new license for the correct device.5) Log in to BioStar 2 and go to [Settings > LICENSE].
6) Click "Browse" and select the device license file. Review the displayed license information before proceeding with activation.
- You do not need to place the device license in a specific folder.
7) Click "Activate" to activate the device license.
- You can activate device licenses that are in "Not Activated" status.
- If a message indicates that activation failed, please try again.
