Affected Version: BioStar 2.9.6 or above 

Affected Products & Versions: 

 BioStation 3 Firmware Version 1.3.0 to be released at the end of June 2024 

FaceStation F2 Firmware Version 2.2.0 to be released at the end of June 2024


When integrating Suprema product with third-party controllers via Wiegand major 3rd party controllers are designed to send the same authentication feedback multiple times, which causes Suprema device to go in a loop. 

In order to cancel out (ignore) repetitive (continuous) authentication signals being sent from the 3rd party controllers after the same authentication signal at the first time, using BioStar 2 Trigger and Action feature in the device by determining the duration to ignore repeated signals based on particular firmware with this feature. This customized firmware with the usage of BioStar 2 software ensures Suprema device to not replay the authentication signal multiple times for a single authentication event. 

How to set up  Ignore Repeated Signals Duration feature

CHECK YOUR BioStation 3 Firmware to be greater than 1.3.0, and for FaceStation F2 to be greater than 2.2.0 
If not follow this link ▶ and upgrade your firmware FIRST 

After checking/ upgrading firmware to proper version 

  • Go to BioStar 2 → Device → Click on the particular device Check the firmware version 
  • Device Advanced Trigger & Action +Add

※ If [Ignore Repeated Signals Duration (ms)] is set to 0 (zero), repated signals will not get ignored. 

The [Ignore Repeated Signals Duration (ms)] value can be set from 0 to 10,000 milliseconds

The Default value for   [Ignore Repeated Signals Duration (ms)] is 0.

Video Guide