Fix Version of BioStar 2: v2.9.8 or higher version

 Affected Version of BioStar 2: v2.9.7


1. Issue Summary:

In the BioStar 2 v2.9.7, there is a known issue that you CANNOT select the check-box for the searched results.

For example, there are 2 representative cases below. 


Case 1. 

On the USER settings page, even if you try to search an access group using the search function and then select the check box for the searched access group, you will NOT be able to select it normally. Additionally, the search results in the scroll bar also wil revert to their status before the search.


Case 2.

When you try to enroll a card to a user, even if you search a device by using the search function and then select the searched device, you will NOT be able to select it normally. Furthermore, the search results in the scroll bar will revert to their status before the search.


Note that:

This issue will occur if there are more than 2 assigned access groups or registered devices. 


However, this issue will be resolved by upgrading BioStar 2 to version 2.9.8 or a higher version. Therefore, please use the following patch file until we release BioStar 2 v2.9.8.

To understand the details, please find the below Example scenario for the above Case 1.


2. Example Scenario:


1) Pre-conditions

- BioStar 2 version: v2.9.7

- Access Group: 3 access groups "AG1, AG2, and Test" have been already assigned to a user


2) Scenario


Step 1. 

Go to USER and select a user. 



Step 2. 

Search a access group using the search function. In this scenario, "T" will be searched to find an access group having the alphabet "T".



Step3. 

Then, the access group "Test" will be shown. At this time, click the check-box for "Test".  


Step4.

However, the check-box will NOT be selected normally. Additionally, the search results will revert to their status before the search.



3. Workaround

: Apply the patch according to the manual below.

 

1) Stop all BioStar 2 services and close the Chrome browser.
2) Backup the current html folder located at C:\Program Files\BioStar 2(x64)\nginx\html.
3) Copy and paste the patched html folder to the same path as mentioned above. BioStar 2 v2.9.7 Patch.zip
4) Start all BioStar 2 services and run the BioStar 2. Then, check if the issue has been solved.



4. Plan For Fixing

Suprema will reflect the fixing of this issue in BioStar 2 v2.9.8, which will be released in December 2024.