Device
Firmware package is no longer included in the installation of BioStar 2. This decision was made to make quick changes to the firmware package once a hotfi...
Mon, May 25, 2020 at 1:24 PM
If you are seeing a LED color on the device that is something other than blue / sky blue, you can refer to the device manual to see what the colors mean. ...
Mon, May 25, 2020 at 1:21 PM
BioStar 2 supports the following formats based on the cards below. Note: Suprema devices do not support Indala Prox cards. Refer to the attached ex...
Thu, Feb 28, 2019 at 9:31 PM
La característica anti-tailgating es compatible con BioStar 2.7.8 y el último firmware de dispositivos Suprema. Para usar esta función, debe actualizar tant...
Thu, Apr 30, 2020 at 5:00 AM
There are two ways to block entering a device menu. Affected Device Types : FaceStation 2, FaceLite, BioStation 2, BioStaion A2, BioLite N2, BioStatio...
Mon, Oct 21, 2019 at 9:09 AM
BioLite Solo is a standalone product and it doesn't have a RF option. The device controls a door lock and the user management is managed by the device m...
Wed, Oct 2, 2019 at 3:35 PM
If you connect D2 product with Wiegand wiring that you would like to use with a wiegand port of DM20 or a wiegand port of other Suprema devices, you should ...
Sun, Mar 17, 2019 at 6:39 PM
Problem Can't find the relevant log event even though a user authenticated with access granted sound. Voice of Customer There is missing log. But,...
Tue, Dec 11, 2018 at 7:52 PM
DC Power Our R&D recommends that you use a supply with voltage of 12V ± 10% (10.8V ~ 13.2V) You must use a power supply of at least 12V ± 20% (9.6V ~ ...
Mon, Oct 8, 2018 at 3:13 PM
What is a dual frequency card? Dual Frequency Cards are cards that hold both low frequency and high frequency chip (or 2 high frequency chip) in a single ...
Tue, Sep 18, 2018 at 2:31 PM