Technical Support | Suprema

Feature Overview BioStar Air Portal provides a unified interface across web and mobile apps, ensuring a consistent user experience. This platform allows ad...

Overview Managing multiple sites on BioStar Air portal used to require a separate email address and password for each site, making the process cumbersome a...

Feature Overview User management in BioStar Air allows administrators to oversee and configure users who access sites using the Suprema Pass app or other a...

Feature Overview Administrators can add individual users to BioStar Air, assigning them credentials and access levels for seamless site entry. Users can re...

Feature Overview BioStar Air allows administrators to add multiple users at once using a CSV file. This is useful for onboarding employees, upgrading a sit...

Feature Overview Starting from BioStar Air version 2.6, two distinct user types have been introduced to improve user management: Regular Users - Long-ter...

Feature Overview User groups in BioStar Air allow administrators to categorize users based on departments, roles, or other classifications. This helps in o...

Feature Overview Card templates in BioStar Air allow administrators to design and customize mobile cards for users. These templates help reinforce branding...

Feature Overview The BioStar Air app allows administrators to manage users, edit their details, and assign credentials directly from a mobile device. Note...

Feature Overview The BioStar Air portal and app allow administrators to manage, update, and configure compatible Suprema readers. Devices must be connected...