BioStation 2 Wiegand Issue

Affected Products & Versions: BioStation 2 v1.7.1 or lower version


Summary

Issue 1) Wiegand Output of BioStation 2

BioStation 2 doesn't suddenly send Wiegand Output Signal to 3rd party ACM after several days. The problem has been resolved by restarting the device. 

 

Issue 2) Wiegand Input of BioStation 2

BioStation 2 doesn't suddenly receive Wiegand Input Signal from 3rd party Reader after several days while BioStation 2 is set to [RS485 Slave].   

For more details, contact to Suprema TS team. (https://support.supremainc.com)

 


Workaround:

Reboot the device


Temporary Solution:

Make a request for a beta FW


Permanent Solution:

The next version of BioStation 2 will fix the bug