- BioStar 2.7.12 or higher version than v2.7.12
Depending on the BioStar 2 server configuration, the two different issues occur for the same reason after you install BioStar 2 at first.
1) BioStar 2 Server Connection - HTTPS
- Cannot access BioStar 2 while BioStar 2 server is using HTTPS.
- In other words, HTTPS login page does not open at all.
- The relevant page: This site can't be reached
2) BioStar 2 Server Connection - HTTP
- Cannot log in BioStar 2 even though the password is correct.
- In other words, the password does not work on HTTP.
BioStar 2 Installation File refers to the certain JAVA folder name jre1.8.0_201.
Path: C:\Program Files\Java\jre1.8.0_201
If the server PC already has another version of JAVA unlike the default provided JAVA 1.8.0_201 by BioStar 2 installation file, the encryption key file is not correctly created.
Before installing BioStar 2, please refer to the following steps.
1. Go toControl Panel and uninstall BioStar 2.
4. Run BioStar 2 Installation File and follow the procedure of BioSta 2 installation file to complete the installation.
In May 2021, BioStar 2 will support open JDK and this issue will be solved.