Affected Products&Versions
CS-40 v1.4.1 or v1.4
FaceStation 2 v1.4
FaceLite v1.2
From CS-40 v1.4, the CS-40 supports Face Matching Feature with FaceStation 2 and FaceLite which are connected to RS485(OSDP).
However, there is a known issue when you use CS-40 with Suprema Face devices as an RS485 slave. The issue is that the face template from the scanned new firmware of FaceStation 2/FaceLite is not compatible with the existing Face Algorithm of CS-40.
This is because the CS-40 firmware cannot authenticate the scanned face template from the newly released firmware of FaceStation 2 or FaceLite.
This would be solved to the next version of CS-40 by 2021 Q2.
In the meantime, please make sure if all devices' firmware is as follows.
If not, there would be a critical issue that FaceStation 2/FaceLite would not authenticate the user's face.
Face Enrollment Device (TCP Connection with BioStar 2 SW) | Access Control (Face Authentication from CS-40) | |||
FaceStation 2 | FaceLite | CS-40 (RS485 Master) | FaceStation 2 (RS485 Slave) | Face Lite (RS485 Slave) |
v1.3.1 or lower version | v1.1.0 or lower version | v1.4.1 or lower version | v1.3.1 or lower version | v1.1.0 or lower version |
Face Authentication is NOT available if the Face Enrollment device, FaceStation 2 is v1.4.0 or later.
Face Authentication is NOT available if the Face Enrollment device, FaceLite is v1.2.0 or later.