Connection

[BioStar 2] Device Is Disconnected Frequently And Randomly
Q. Device disconnection frequently appears in the BioStar 2 event log. It is okay for a few hours, but I see "Device Disconnection Detected" sever...
Thu, Sep 7, 2023 at 8:26 AM
[Both BioStar] Daisy Chain and RS485 Connection
In an RS-485 daisy chain connection it is crucial that the resistors are properly installed and the cable is an AWG 24 Twisted pair:  RS-485 RS-4...
Fri, Oct 7, 2022 at 4:14 PM
[Both BioStar] Checking Device IP and MAC Address Manually
There may be several reasons why you would like to know the MAC address of a Suprema device: You do not have a DHCP server and need to give IP address...
Thu, Jul 28, 2022 at 2:06 PM
[BioStar 2] Transferred Data Size (Log size, Bandwidth)
If you're curious how much data is used to transfer user information, make a calculation of your basic user information and generated logs calculate how...
Tue, Jun 1, 2021 at 8:55 AM
[BioStar 2] Server and Device Port Usage
BioStar 2 uses several ports to establish device and data communication. This information is crucial if you are installing the devices on remote networks wi...
Thu, Mar 18, 2021 at 11:27 AM
[BioStar 2] Troubleshooting Cloud Connection Issue (Tunnel Not Found Error)
You can configure the BioStar 2 Cloud to connect to the BioStar 2 web client with URL from anywhere, even outside your local network.  Please check if your...
Tue, Mar 2, 2021 at 2:55 PM
[BioStar 2] Connection Modes and Troubleshooting Connection
The concept of device connection is different in BioStar 2 compared to BioStar 1's server mode and direct mode. 1. Log upload is automatic regardless...
Thu, Nov 12, 2020 at 1:16 PM
[BioStar 2] Troubleshooting Device Connection Issue in VPN / WAN Environments
Connection Methods There are 2 methods you can use to connect BioStar 2 devices to the server if the devices are in a different network from the server.  ...
Mon, Oct 19, 2020 at 4:14 PM
[BioStar 2] Changing Biomini / USB Agent Port
The default port of the USB Agent for Biomini and DE-620 usage is port 8081 and 8082.  If those ports are being used by another service, you will not be ab...
Wed, Oct 14, 2020 at 4:23 PM
[BioStar 2] Reactivating the Cloud Connection (Cloud Reactivation Email)
If you are using the cloud feature and your server was off for a week (7 days), your cloud subdomain will be deactivated.  In that case you will receive th...
Wed, Oct 14, 2020 at 1:00 PM