Device
BioStar 2 supports the following formats based on the cards below. Note: Suprema devices do not support Indala Prox cards. Refer to the attached ex...
Thu, Feb 28, 2019 at 9:31 PM
La característica anti-tailgating es compatible con BioStar 2.7.8 y el último firmware de dispositivos Suprema. Para usar esta función, debe actualizar tant...
Thu, Apr 30, 2020 at 5:00 AM
There are two ways to block entering a device menu. Affected Device Types : FaceStation 2, FaceLite, BioStation 2, BioStaion A2, BioLite N2, BioStatio...
Mon, Oct 21, 2019 at 9:09 AM
BioLite Solo is a standalone product and it doesn't have a RF option. The device controls a door lock and the user management is managed by the device m...
Wed, Oct 2, 2019 at 3:35 PM
If you connect D2 product with Wiegand wiring that you would like to use with a wiegand port of DM20 or a wiegand port of other Suprema devices, you should ...
Sun, Mar 17, 2019 at 6:39 PM
Problem Can't find the relevant log event even though a user authenticated with access granted sound. Voice of Customer There is missing log. But,...
Tue, Dec 11, 2018 at 7:52 PM
DC Power Our R&D recommends that you use a supply with voltage of 12V ± 10% (10.8V ~ 13.2V) You must use a power supply of at least 12V ± 20% (9.6V ~ ...
Mon, Oct 8, 2018 at 3:13 PM
What is a dual frequency card? Dual Frequency Cards are cards that hold both low frequency and high frequency chip (or 2 high frequency chip) in a single ...
Tue, Sep 18, 2018 at 2:31 PM
How long does the input signal have to be for the device to detect the input? The signal duration has to be at least 50ms for the device to sense the inpu...
Mon, Aug 27, 2018 at 11:07 AM
The original post of this information was made in the announcement below: http://support.supremainc.com/discussions/topics/24000006461 Dear Valued Partne...
Fri, Aug 24, 2018 at 10:00 AM