Device
You may want to upload the logs manually in the following occasions: a. your devices are using direct connection mode (logs aren't uploaded automa...
Wed, Aug 2, 2017 at 1:44 PM
If you are seeing a LED color on the device that is something other than blue / sky blue, you can refer to the device manual to see what the colors mean. ...
Mon, May 25, 2020 at 1:21 PM
The specification of FaceStation 2 is as below. Maximum number of users: > 30,000 Maximum number of cards: > 30,000 (1:N/1:1) Maximum ...
Tue, Mar 9, 2021 at 11:27 PM
With A2 and FaceStation 2 you have the option to modify the icons on the home screen by configuring them on the device itself. A2 Go to the following ...
Fri, May 12, 2017 at 1:41 PM
In BioStar 1 you can create an anti-passback zone if you have purchased and applied a Standard Edition license. Refer to the attacked Administrator's ...
Thu, Oct 26, 2017 at 10:25 AM
Sometimes when we refer to a group of devices, Suprema agents may say a 1st generation device, 2nd generation device, or entry-level device. If you are no...
Tue, Apr 6, 2021 at 1:08 PM
You can upgrade the firmware of secure IO 2 in BioStar 2 like any other device. 1. Download the most recent Secure IO 2 from our download center. ...
Mon, May 25, 2020 at 2:25 PM
BioStar 2 supports the following formats based on the cards below. Note: Suprema devices do not support Indala Prox cards. Refer to the attached ex...
Thu, Feb 28, 2019 at 9:31 PM
Note: Firmware files are provided with BioStar 2 Download Page on Suprema Website. Please download the [Latest Firmware Package] or a firmware file on ea...
Wed, Jan 27, 2021 at 7:25 PM
You cannot upload the kernel of FaceStation in BioStar 1. You have to upload the kernel file to a USB and insert it in the device to upgrade the kernel. ...
Tue, Apr 4, 2017 at 3:21 PM