General

[Both BioStar] Temporary Server / Latest Firmware Download Page
If you're having trouble downloading the software and firmware from our homepage, please download from the provided link below:  Software ...
Thu, Jan 14, 2021 at 4:04 PM
[BioStar 2] OSDP Protocol Support
Updated Date: 30 Nov.2020 Refer to the article below to understand the OSDP protocol:  What is OSDP? Note: Suprema devices use 2.1.6 v of t...
Mon, Nov 30, 2020 at 11:33 AM
[BioStar 2] Personal Information and Communication Security / Encryption / TLS
Below are answers to some of the most common questions about BioStar 2 security  Is user information encrypted?  Below are how the information is st...
Thu, Nov 12, 2020 at 9:32 AM
[BioStar 1] Resolving False Rejection Issues
Why false rejection occurs When there are numerous number of “Identify Fail” logs, it is highly that users’ fingerprint quality is low or the users did not...
Mon, Mar 23, 2020 at 9:13 AM
How To Cleanly Use And Disinfect Suprema Products
Product disinfecting recommendations: Use rubbing alcohol (containing 70% Isopropyl alcohol) and a clean, non-abrasive cloth like lens wipe. ...
Tue, Mar 17, 2020 at 12:47 PM
[Both BioStar] USB Reader / Biomini / DE-620 / Biomini Plus 2
Both BioStar 1 and 2 supports the USB card reader DE-620 and the fingerprint enrollment reader Biomini / Biomini Plus. Biomini Combo and Slim are not suppor...
Fri, Feb 7, 2020 at 11:24 AM
[BioStar 1] V1 Firmware Download Link (BioEntry Plus, BioEntry W, Xpass, BioLite Net)
V1 means a device which can be connectable to BioStar1 SW.  The below download link is for V1 firmware files.  - BioEntry Plus V1  - BioEnty W V1 - X...
Wed, Nov 27, 2019 at 5:22 PM
[BioStar 2] How to calculate face recognition FAR(False Acceptance Rate)
FaceStation 2 and FaceLite are having the same algorithmic schemes that use the same template. This algorithm has FA probability of 1/5,000,000(Most secure...
Wed, Oct 30, 2019 at 3:32 PM
[BioStar 2] Showing Profile Image on Authentication
When the user authentication succeed, the profile image of the user can be shown in the BioStar 2 Monitoring menu and some of devices' LCD. The device...
Mon, Aug 19, 2019 at 3:29 PM
[BioStar 2] How To Confirm Active Directory Information
From BioStar v2.7.5, BioStar2 supports Active Directory and it can synchronize the information from Active Directory to BioStar2 User information.  (Advance...
Tue, Jul 9, 2019 at 3:34 PM