General

[General] About FAR and FRR rates
Question Do we meet this requirement with Suprema fingerprint devices? FAR : 0.0001% FRR:  0.01% Answer  These figures are not very accurate because...
Sun, Mar 12, 2023 at 8:03 PM
[BioStar 2] Personal Information and Communication Security / Encryption / TLS
Below are the answers to some of the most common questions about BioStar 2 security  Is the user information encrypted?  The information is stored i...
Fri, Mar 10, 2023 at 2:56 PM
How to complete certificate for customized Https Domain of BioStar 2
Certain users of BioStar 2 who use custom https domain for connecting BioStar 2 instead of using an IP address cannot use the default certificate which prov...
Mon, Jan 9, 2023 at 8:05 AM
How to reset/delete/edit BioStar 2 cloud domain
Below is a scenario where you cannot access BioStar 2 via Cloud Sever.   Server Error : An unknon error occureed please check the log file for detail inf...
Fri, Dec 30, 2022 at 1:44 PM
How to Install Local SIP Server (FreePBX Asterisk) in VirtualBox
This article explains how to set up a virtual machine Asterisk-based VoIP server using Sangoma's pre-built 'FreePBX' platform. FreePBX comes wit...
Fri, Dec 2, 2022 at 3:58 PM
[Video Tutorial] How to Install BioStar 2 with MSSQL
BioStar 2 is a web-based, open, and integrated security platform that provides comprehensive functionality for access control and time & attendanc...
Wed, Nov 2, 2022 at 2:50 PM
[Video Tutorial] How to Install BioStar 2 with Maria DB
BioStar 2 is a web-based, open, and integrated security platform that provides comprehensive functionality for access control and time & attendanc...
Wed, Nov 2, 2022 at 1:36 PM
[BioStar 2] Maximum Number That Can Be Created in Biostar 2 - User Group, Device Group, Door Group
BioStar 2 has no limitation on the number of User Groups, Device Groups, and Door Groups. You can create User Groups, Device Groups, and Door Groups withou...
Tue, Aug 16, 2022 at 1:01 PM
[BioStar 2] How to configure a scheduled unlock/ lock zone.
As you use an access control system, there are time you need to unlock entrances or doors for guests and employees to pass by. On the other hand, there are...
Thu, Jun 9, 2022 at 5:33 AM
How To Properly Clean And Disinfect Suprema Products
Product disinfecting recommendations: Use rubbing alcohol (containing 70% Isopropyl alcohol) and a clean, non-abrasive cloth like lens wipe. ...
Fri, Feb 11, 2022 at 1:33 AM