General

How To Properly Clean And Disinfect Suprema Products
Product disinfecting recommendations: Use rubbing alcohol (containing 70% Isopropyl alcohol) and a clean, non-abrasive cloth like lens wipe. ...
Fri, Feb 11, 2022 at 1:33 AM
[BioStar 1] V1 Firmware Download Link (BioEntry Plus, BioEntry W, Xpass, BioLite Net)
V1 means a device which can be connectable to BioStar1 SW.  The below download link is for V1 firmware files.  - BioEntry Plus V1  - BioEnty W V1 - X...
Wed, Jan 19, 2022 at 9:10 AM
[BioStar 2] OSDP Protocol Support
Updated Date: Jan 1, 2022 Are you looking for the training material? Please click Using OSDP with Suprema Product. Refer to the article below to und...
Sat, Jan 1, 2022 at 12:59 AM
[Both BioStar] Fingerprint Enrollment Guide
There is a higher chance of a wrong acceptance or reject event if a user's fingerprint is not registered properly.  It is not recommended to low...
Sun, Nov 28, 2021 at 3:52 PM
FaceStation F2 Guide for Installation and Enrollment
FaceStation F2 Guide for Installation and Enrollment Precautions for FaceStation F2 installation How to enroll Visual Face How to take a ...
Fri, Sep 17, 2021 at 4:04 AM
Guideline for Face Recognition
Guideline for Face Recognition
Sat, Aug 14, 2021 at 9:16 AM
[BioStar 2] How to calculate face recognition FAR(False Acceptance Rate)
<1> FaceStation 2 and FaceLite FaceStation 2 and FaceLite are having the same algorithmic schemes that use the same template. This algorithm has FA ...
Wed, Aug 11, 2021 at 1:50 PM
[BioStar 2] BioStar 2 Mobile / NFC FAQ
BioStar 2 has a mobile app that can be used on Android and iPhones below are the answers to frequently asked questions.  Mobile App Basic Information  ...
Fri, Jun 18, 2021 at 7:41 PM
[Both BioStar] Temporary Server / Latest Firmware Download Page
If you are having trouble downloading the software and firmware from our homepage, please download from the provided link below: Software BioS...
Tue, Apr 6, 2021 at 12:50 PM
[BioStar 2] How to set up relay events with Secure I/O 2 (Relay Example)
* This example will go through how to set up a relay event using two Secure I/O 2 and the device of BioEntry W2. Please note that the relay event cannot be ...
Wed, Mar 17, 2021 at 2:33 PM