Affected Products & Versions
BioStar 2.8.10
BioStation 2 v1.9.0 or above
FaceLite v1.2.0 or above
Fixed Version & Release Date
BioStar v2.8.11, 2021 Q2
Summary
Even if you match the BioStar 2 version and the firmware version of the device, an error pop-up occurs when you try to Data File Export/Import. The functions affected by each device are as follows.
1. BioStation 2
- Data File Export, Data File Import in User menu
- Data File Import in Monitoring menu
2. FaceLite
- Data File Import in Monitoring menu
Relevant Error:
- The data file is not compatible with the current BioStar 2 version. Please upgrade the device‘s firmware and run export/import again.
Solution
It will be fixed in regular BioStar 2.8.11.
Please download the patch for each version of BioStar 2.8.10.
BioStar 2.8.10 | FISS-2655_patch.zip - Download |
<How to apply the patch>
1) Stop all BioStar 2 services at BioStar Setting.
2) Go to BioStar 2 directory and make a backup of 'biostar-server.exe'.
Directory:
C:\Program Files\BioStar 2(x64)\logs (64bit)
C:\Program Files\BioStar 2\logs (32bit)
3) Replace the 'biostar-server.exe' with the patch version.
4) Start all BioStar services at BioStar Setting and check again.