Device
What is PoE? Power over ethernet is a feature to power up the device through the ethernet interface. This would remove the need of wiring a power supply t...
Thu, Feb 18, 2021 at 9:34 AM
If your device appears as below with a yellow triangular icon with a exclamation mark, it means that the device isn't synchronized with the server. ...
Mon, Aug 21, 2017 at 10:47 AM
If you run into the following error when clicking on a device in the device menu: The error means that you have information in the device which is dif...
Tue, Feb 13, 2018 at 2:36 PM
If you would like to synchronize the time of the device with the server, you will have to set the device to server mode. Refer to the article below: ...
Thu, Aug 17, 2017 at 5:06 PM
You may want to upload the logs manually in the following occasions: a. your devices are using direct connection mode (logs aren't uploaded automa...
Wed, Aug 2, 2017 at 1:44 PM
If you are seeing a LED color on the device that is something other than blue / sky blue, you can refer to the device manual to see what the colors mean. ...
Mon, May 25, 2020 at 1:21 PM
The specification of FaceStation 2 is as below. Maximum number of users: > 30,000 Maximum number of cards: > 30,000 (1:N/1:1) Maximum ...
Tue, Mar 9, 2021 at 11:27 PM
With A2 and FaceStation 2 you have the option to modify the icons on the home screen by configuring them on the device itself. A2 Go to the following ...
Fri, May 12, 2017 at 1:41 PM
In BioStar 1 you can create an anti-passback zone if you have purchased and applied a Standard Edition license. Refer to the attacked Administrator's ...
Thu, Oct 26, 2017 at 10:25 AM
Sometimes when we refer to a group of devices, Suprema agents may say a 1st generation device, 2nd generation device, or entry-level device. If you are no...
Fri, Sep 8, 2023 at 8:31 AM