Device
The anti-tailgating feature is supported from the BioStar 2.7.8 and the latest firmware of Suprema devices. To use this feature, you need to upgrade both Bi...
Thu, Oct 28, 2021 at 2:37 PM
From BioStar 2.7.4, we support Quick Enrollment for FaceStation 2. Quick Enrollment? The user can register face with only one step, not the default p...
Mon, Mar 15, 2021 at 12:55 PM
If multiple users were enrolled same fingerprints or face, then there can be some security problem. To prevent user enrollment with duplicated fingerprints ...
Tue, Mar 16, 2021 at 4:20 PM
From BioStar 2 v2.7.3, it is changed how new settings are applied when adding administrators using batch edit of devices. To find more information about...
Wed, Mar 17, 2021 at 1:36 PM
From BioStar 2 v2.7.3, you are able to configure more admin users within 2nd generation devices. 1. Capability change Before BioStar 2 v2.7.3, you cou...
Wed, Mar 17, 2021 at 1:14 PM
When you need to reset an admin password of the device with an LCD on, you should connect the device with BioStar server. This process is essentially requir...
Tue, Feb 8, 2022 at 12:15 AM
When you construct BioStar 2 with 1st generation entry-level devices and 2nd generation devices together, you can meet a sync error issue and cannot operate...
Thu, Feb 2, 2023 at 2:32 PM
EM4100 format of the data is as follows. Total Card Serial Number is 40 bits. First 8 bits are 8 bit version number or customer ID and last 32 bits are dat...
Thu, May 16, 2019 at 5:43 PM
If you connect D2 product with Wiegand wiring that you would like to use with a wiegand port of DM20 or a wiegand port of other Suprema devices, you should ...
Sun, Mar 17, 2019 at 6:39 PM
Problem Can't find the relevant log event even though a user authenticated with access granted sound. Voice of Customer There is missing log. But,...
Tue, Dec 11, 2018 at 7:52 PM