Device

[BioStar 2] Anti-Tailgating At Doors With Input Signals
The anti-tailgating feature is supported from the BioStar 2.7.8 and the latest firmware of Suprema devices. To use this feature, you need to upgrade both Bi...
Thu, Oct 28, 2021 at 2:37 PM
[BioStar 2] Support for Quick Enrollment for FaceStation 2
From BioStar 2.7.4, we support Quick Enrollment for FaceStation 2. Quick Enrollment? The user can register face with only one step, not the default p...
Mon, Mar 15, 2021 at 12:55 PM
[BioStar 2] Duplication Check of Fingerprint / Face for User Registration Process
If multiple users were enrolled same fingerprints or face, then there can be some security problem. To prevent user enrollment with duplicated fingerprints ...
Tue, Mar 16, 2021 at 4:20 PM
[BioStar 2] Adding Administrators Using Batch Edit of Devices
From BioStar 2 v2.7.3, it is changed how new settings are applied when adding administrators using batch edit of devices. To find more information about...
Wed, Mar 17, 2021 at 1:36 PM
[BioStar 2] Increase the Number of Administrators That Can Be Added per Devices
From BioStar 2 v2.7.3, you are able to configure more admin users within 2nd generation devices. 1. Capability change Before BioStar 2 v2.7.3, you cou...
Wed, Mar 17, 2021 at 1:14 PM
[BioStar 1] How to Reset BioLite Net Admin Password
When you need to reset an admin password of the device with an LCD on, you should connect the device with BioStar server. This process is essentially requir...
Tue, Feb 8, 2022 at 12:15 AM
[BioStar 2] Notice for Usage of Combined Environment 1st Generation Entry Level Devices and 2nd Generation Devices
When you construct BioStar 2 with 1st generation entry-level devices and 2nd generation devices together, you can meet a sync error issue and cannot operate...
Thu, Feb 2, 2023 at 2:32 PM
[BioStar 2] How To Indicate EM4100 Card on Suprema Products
EM4100 format of the data is as follows. Total Card Serial Number is 40 bits. First 8 bits are 8 bit version number or customer ID and last 32 bits are dat...
Thu, May 16, 2019 at 5:43 PM
[BioStar 2] How to Use Smart Card with D2 (Wiegand Reader Mode)
If you connect D2 product with Wiegand wiring that you would like to use with a wiegand port of DM20 or a wiegand port of other Suprema devices, you should ...
Sun, Mar 17, 2019 at 6:39 PM
[BioStar 1] The relevant issue by invalid date&time
Problem Can't find the relevant log event even though a user authenticated with access granted sound. Voice of Customer There is missing log. But,...
Tue, Dec 11, 2018 at 7:52 PM