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[BioStar 2] How to Use Suprema Mobile Access
<Overview>     Suprema Mobile Access service began to be supported from BioStar v2.7.12. However, some inconveniences have been identified through th...
Tue, Jan 26, 2021 at 6:39 PM
[BioStar 2] How to migrate Mobile Access Site?
Site registration 1. Go to Settings>Mobile Access. 2. Turn off the 'Mobile Access Setting' of the old site. You will hear beep sou...
Fri, Jan 22, 2021 at 1:43 PM
[BioStar 2] How to delete Mobile access cards using CSV import?
1.  Please select all mobile users then export them as CSV file. 2. Delete the mobile relevant columns. 3. Save this file as .csv file ...
Wed, Jan 20, 2021 at 2:09 PM
[BioStar 2] Supports Batch Registration of Visual Face Using CSV Import
    In the case of a site with many users, you may want to register Visual Face credentials at once by uploading user pictures based on the users' face...
Tue, Nov 10, 2020 at 9:36 AM
[BioStar 2] How to Enroll Visual Face Credential
    From BioStar 2.8.6, Suprema starts to support FaceStation F2, which is our first model of supporting Visual Face credential. If you would like to check ...
Tue, Nov 10, 2020 at 9:36 AM
[BioStar 2] Allowed Additional Symbols (-, _) in the User's Email Account Field
    Up to BioStar 2.7.12, there was a limitation when you fill the User Information in the BioStar 2. When you put 'hyphen' and 'underscore&#...
Thu, Apr 16, 2020 at 3:01 PM
[BioStar 2] 800 Error / Error 209 on User Enrollment
You may be running into the following error when uploading a user from the device:  Or the error below when adding enrolling a user template with a de...
Thu, Sep 6, 2018 at 6:15 PM
[BioStar 2] Configuring a Lower Security Level on 1:1 Authentication
If a user's fingerprint quality is poor and you would like to lower the chance of false rejects with 1:1 authentication (i.e Card + finger)  You can l...
Mon, Aug 27, 2018 at 2:24 PM
[BioStar 1] Automatic User Transfer
BioStar 1's automatic user transfer is not automatic sync feature like BioStar 2 where the users are automatically sent to the devices as they are crea...
Mon, Aug 27, 2018 at 2:03 PM
[BioStar 1] Role of Admin User
The role of admin user is in three cases in BioStar 1. 1. If an admin user is added to a device, the device menu will be locked unless it is accessed...
Mon, Aug 27, 2018 at 2:03 PM