User
The role of admin user is in three cases in BioStar 1. 1. If an admin user is added to a device, the device menu will be locked unless it is accessed...
Mon, Aug 27, 2018 at 2:03 PM
Manual User Transfer To manually transfer users to the device follow the procedure below. Remember to transfer you Access Groups as well once you have ...
Mon, Aug 27, 2018 at 2:03 PM
Idle user means that there wasn't an authentication success record for 1~6 months. If you're curious what this feature does, please refer to ...
Mon, Aug 27, 2018 at 2:03 PM
BioStar 1's automatic user transfer is not automatic sync feature like BioStar 2 where the users are automatically sent to the devices as they are crea...
Mon, Aug 27, 2018 at 2:03 PM
You may be running into the following error when uploading a user from the device: Or the error below when adding enrolling a user template with a de...
Thu, Sep 6, 2018 at 6:15 PM
You can change the configuration of multiple users at once in BioStar 2 with the batch edit feature. Below is a sample scenario where all user periods (v...
Wed, Aug 22, 2018 at 1:13 PM
If a user's fingerprint quality is poor and you would like to lower the chance of false rejects with 1:1 authentication (i.e Card + finger) You can l...
Mon, Aug 27, 2018 at 2:24 PM
Up to BioStar 2.7.12, there was a limitation when you fill the User Information in the BioStar 2. When you put 'hyphen' and 'underscore&#...
Thu, Apr 16, 2020 at 3:01 PM
<Overview> Suprema Mobile Access service began to be supported from BioStar v2.7.12. However, some inconveniences have been identified through th...
Tue, Aug 25, 2020 at 3:30 PM
From BioStar 2.8.6, Suprema starts to support FaceStation F2, which is our first model of supporting Visual Face credential. If you would like to check ...
Tue, Oct 6, 2020 at 10:00 AM