User
Affect Products & Versions X-Station 2 v1.0.1_20210329 or above BioStar v2.8.11 or above X-Station 2 QR device can store the data in third-party Q...
Tue, Jun 15, 2021 at 8:24 AM
Affect Products & Versions X-Station 2 v1.0.1_20210329 or above BioStar v2.8.11 or above From BioStar 2.8.11, QR/Bardcode is available to use as B...
Tue, Jun 15, 2021 at 8:23 AM
<Overview> Suprema Mobile Access service began to be supported from BioStar v2.7.12. However, some inconveniences have been identified through th...
Thu, May 13, 2021 at 7:49 AM
From BioStar 2.8.6, Suprema starts to support FaceStation F2, which is our first model of supporting Visual Face credential. If you would like to check ...
Tue, Apr 20, 2021 at 11:11 AM
Up to BioStar 2.7.12, there was a limitation when you fill in the User Information in the BioStar 2. When you put 'hyphen' and 'underscor...
Wed, Mar 10, 2021 at 4:59 PM
In the case of a site with many users, you may want to register Visual Face credentials at once by uploading user pictures based on the users' face...
Tue, Mar 9, 2021 at 4:12 PM
Site registration 1. Go to Settings>Mobile Access. 2. Turn off the 'Mobile Access Setting' of the old site. You will hear beep sou...
Fri, Jan 22, 2021 at 1:43 PM
1. Please select all mobile users then export them as CSV file. 2. Delete the mobile relevant columns. 3. Save this file as .csv file ...
Wed, Jan 20, 2021 at 2:09 PM
You may be running into the following error when uploading a user from the device: Or the error below when adding enrolling a user template with a de...
Thu, Sep 6, 2018 at 6:15 PM
If a user's fingerprint quality is poor and you would like to lower the chance of false rejects with 1:1 authentication (i.e Card + finger) You can l...
Mon, Aug 27, 2018 at 2:24 PM