User
<Overview> Suprema Mobile Access service began to be supported from BioStar v2.7.12. However, some inconveniences have been identified through th...
Tue, Jan 26, 2021 at 6:39 PM
Site registration 1. Go to Settings>Mobile Access. 2. Turn off the 'Mobile Access Setting' of the old site. You will hear beep sou...
Fri, Jan 22, 2021 at 1:43 PM
1. Please select all mobile users then export them as CSV file. 2. Delete the mobile relevant columns. 3. Save this file as .csv file ...
Wed, Jan 20, 2021 at 2:09 PM
In the case of a site with many users, you may want to register Visual Face credentials at once by uploading user pictures based on the users' face...
Tue, Nov 10, 2020 at 9:36 AM
From BioStar 2.8.6, Suprema starts to support FaceStation F2, which is our first model of supporting Visual Face credential. If you would like to check ...
Tue, Nov 10, 2020 at 9:36 AM
Up to BioStar 2.7.12, there was a limitation when you fill the User Information in the BioStar 2. When you put 'hyphen' and 'underscore&#...
Thu, Apr 16, 2020 at 3:01 PM
You may be running into the following error when uploading a user from the device: Or the error below when adding enrolling a user template with a de...
Thu, Sep 6, 2018 at 6:15 PM
If a user's fingerprint quality is poor and you would like to lower the chance of false rejects with 1:1 authentication (i.e Card + finger) You can l...
Mon, Aug 27, 2018 at 2:24 PM
BioStar 1's automatic user transfer is not automatic sync feature like BioStar 2 where the users are automatically sent to the devices as they are crea...
Mon, Aug 27, 2018 at 2:03 PM
The role of admin user is in three cases in BioStar 1. 1. If an admin user is added to a device, the device menu will be locked unless it is accessed...
Mon, Aug 27, 2018 at 2:03 PM