Technical Support | Suprema

Feature Overview User management in BioStar Air allows administrators to oversee and configure users who access sites using the Suprema Pass app or other a...

Feature Overview Administrators can add individual users to BioStar Air, assigning them credentials and access levels for seamless site entry. Users can re...

Feature Overview BioStar Air allows administrators to add multiple users at once using a CSV file. This is useful for onboarding employees, upgrading a sit...

Feature Overview Starting from BioStar Air version 2.6, two distinct user types have been introduced to improve user management: Regular Users - Long-ter...

Feature Overview User groups in BioStar Air allow administrators to categorize users based on departments, roles, or other classifications. This helps in o...

Feature Overview Card templates in BioStar Air allow administrators to design and customize mobile cards for users. These templates help reinforce branding...

Feature Overview The BioStar Air app allows administrators to manage users, edit their details, and assign credentials directly from a mobile device. Note...

Feature Overview LinkPass is an app-free mobile credential available in BioStar Air. It allows administrators to grant door access to users without requiri...

BioStar Air Bulk User Upload Troubleshooting Guide Several customers and partners have reported issues when uploading user lists in bulk. Most problems ...