Device
If you're requesting support regarding devices, please fill in the information below so we may assist with your issue: 1. Device model name and Dev...
Wed, Feb 14, 2018 at 9:15 AM
If you run into the following error when clicking on a device in the device menu: The error means that you have information in the device which is dif...
Tue, Feb 13, 2018 at 2:36 PM
The face detection feature allows a user to authenticate only when a face is detected. It doesn't do face matching like FaceStation 2. It will save a im...
Wed, Jan 24, 2018 at 4:23 PM
Below is a sample CoreStation 2 setup with 2 slave devices and 3 Wiegand Readers to control 5 doors. You can add each device as a separate door in the ...
Tue, Jan 23, 2018 at 11:46 AM
Problem I’ve got unknown error when I transferred user from BioStar Client to a device. I can't transfer user to a device. How can we resolve the iss...
Wed, Dec 20, 2017 at 10:54 AM
Live fingerprint detection is a technology that is used to detect fake fingerprints. For more detailed explanation of the feature, refer to the following ...
Mon, Dec 18, 2017 at 3:43 PM
If the device is connected to BioStar, you can create another admin user and transfer it to the device. If this option is not available, you can use any of t...
Thu, Dec 14, 2017 at 10:14 AM
In BioStar 1 you can disable a device via a input. You can configure it in the Device Input tab. Once that input is made the device will be disabled...
Wed, Nov 22, 2017 at 1:08 PM
Disabling a device is a security feature you may want to use in order to lock down your doors. When a device is disabled, you will have to unlock the de...
Wed, Nov 22, 2017 at 11:30 AM
If you checked the firmware folder of BioStar 2 on a recent release (C:\Program Files\BioStar 2(x64)\firmware) , you may see that the firmware have a _sign ...
Wed, Nov 8, 2017 at 8:50 AM