Device

[BioStar 1] Importing BioStation Device Logs with USB
This only applies to BioStation 1.  You can export the device logs from the device and then import it with BioStar by plugging in the USB in the BioStar...
Tue, May 8, 2018 at 3:35 PM
[BioStar 1] FaceStation 1 Template Size
Below are some answers regarding FaceStation 1 template sizes Is a video saved in the Database? FaceStation does not record any videos. Hence such info...
Wed, May 2, 2018 at 3:00 PM
[Both BioStar] BioStation 1 / 2 Supported Intercom Device
BioStation 2 BioStation 2 works with analog intercoms. If you're curious which product we have tested with internally, the model name is below:  ...
Thu, Apr 5, 2018 at 4:24 PM
[BioStar 2] FaceStation 2 Power Adapter (24v)
Originally it was recommend to use a separated  12v DC power for FaceStation 2. But, this specification has shown a power cabling distance issue from a numb...
Thu, Mar 29, 2018 at 8:11 AM
[BioStar 1] Server Matching for 2nd Generation Devices in BioStar 1.93
Server matching is supported for 2nd generation devices in BioStar 1.93.  The UI is different so you might have trouble finding the feature.  You need ...
Thu, Mar 22, 2018 at 3:24 PM
[BioStar 1] How to Export Device Logs from BioStar Client
Please follow the procedure below to export your device logs from BioStar. 1. Log in to BioStar with an administrator account that has privileges to see...
Fri, Mar 2, 2018 at 10:32 AM
[BioStar 2] Reading CSN / Secure ID of iClass Cards
In BioStar 1 you had the option of reading the iClass card CSN or Secure ID.  [BioStar 1 iClass card read option] - CSN or Secure ID However in...
Wed, Feb 28, 2018 at 2:58 PM
[Both BioStar] Requesting Troubleshooting Support for Devices
If you're requesting support regarding devices, please fill in the information below so we may assist with your issue:  1. Device model name and Dev...
Wed, Feb 14, 2018 at 9:15 AM
[BioStar 2] Cause of Factory Reset is Recommended Warning
If you run into the following error when clicking on a device in the device menu:  The error means that you have information in the device which is dif...
Tue, Feb 13, 2018 at 2:36 PM
[BioStar 2] BioStation A2 Face Detection Feature
The face detection feature allows a user to authenticate only when a face is detected. It doesn't do face matching like FaceStation 2. It will save a im...
Wed, Jan 24, 2018 at 4:23 PM